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Frequently Asked Questions

See the below Frequently Asked Questions that should help you on your queries.

Q. Where is The Fáilte located?
College St, Killarney, Co. Kerry, V93 N625

Q. DO YOU HAVE FREE PARKING AT FAILTE HOTEL?
Dear Guest. Thank you for choosing to stay with us at The Fáilte Hotel in beautiful Killarney. Just to note that rooms are sold at a Room Only Rate. You may purchase breakfast onsite in our breakfast room
every morning. We do not have onsite parking however; we are alongside The Glebe public carpark.
It is free parking on Sundays and Bank Holiday Mondays, also free overnight parking from 6.30 pm - 8.30
am. It costs €1 per hour. Alternatively, Lewis Road public carpark is €3 all-day parking, just 5 mins from our hotel. Both pay machines accept coins & credit cards. Check in is from 2pm. We aim to have your
assigned room prepared by this time. If in the event your room is not ready, we can always take your luggage early from 9am. Check out is 11am. Hotel Eircode is V93N625.

Q. WHAT IS THE CHECK IN/CHECK OUT TIMES?
Check in is available from 2/3pm onwards. If you are arriving after 6pm please contact reception to let them know of your late arrival. Check out is 11am.

Q. DO YOU HAVE FREE WI-FI AT Failte HOTEL?
Yes, WIFI is free for all guests and available in all bedrooms and throughout the hotel. WIFI code: Failtehotel123.

Q. CAN I BOOK MORE THAN 1 ROOM ONLINE?
A certain number of rooms are available on failtehotel.ie.
Please email failtehotel@gmail.com to request any date. We can assist you directly with a cheaper rate than other online platforms.

Q. WHY ARE ALL WEEKENDS UNAVAILABLE?
Most weekends are blocked off for group bookings. Occasionally, there may be a select number of rooms available. Please contact Fáilte hotel direct on failtehotel@gmail.com or phone 064 6633404.


Q. WHY IS MY MESSAGE NOT BEING ANSWERED ON CHATBOX?
We encourage all enquiries to be submitted via email failtehotel@gmail.com as the chat box can easily be missed as it times out.

Q. IS THE HOTEL WHEELCHAIR ACCESSIBLE?
Unfortunately, we are a traditionally older building. The ground floor Fáilte Bar is wheelchair accessible with bathrooms. Restaurant and accommodation are accessible only by stairs. 

Q. DO YOU OFFER HAIRDRYERS IN YOUR GUESTROOMS?
Yes, we have hairdryers in all our bedrooms.
 

Q. DO YOU PROVIDE IRONS AND IRONING BOARDS FOR USE DURING MY STAY?
Iron and iron board can be made available on request.

Q. HAVE YOU A LAUDRY SERVICE FOR GUESTS?
We do not have guest laundry service. We recommend TruCare Laundrette on the top of High Street. If you have a car, most filling stations have self-service stations.

Q. CAN I BOOK A TABLE IN THE FÁILTE RESTAURANT FOR A PARTY OF MORE THAN 6 PEOPLE?
We can take larger parties by contacting us directly on 064 6633404.

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